Samsung Galaxy Note 3, Galaxy Note 4 and Galaxy S5 have all sold out in India
A number of Samsung’s latest flagship smartphones have been left out of the Indian market due to a glitch that has left millions of consumers unable to access the devices.
The South Korean tech giant said Monday it is working to rectify the problem, which affected over a million devices across the country.
Samsung said it is still investigating the cause.
It is the second time Samsung has been affected by the issue.
The company announced last month that it would not ship the Galaxy S4 to India as of Dec. 31 due to “an unexpected delivery error.”
The Note 3 and Galaxy Note4 both shipped with Samsung’s own operating system called KitKat that was released in October, making them eligible for the free Galaxy S 4 upgrade.
The Note 3 was the first phone to be shipped with the new software.
The Galaxy S 5 is Samsung’s flagship phone, with its own operating, and is available to preorder in India.
Samsung says it will be shipping the phone to customers by December 10.
Samsung said in a statement that it is aware of the problem and is working with Samsung India Ltd.
to address the issue as soon as possible.